3 Tips for Keeping Your Sales Staff Happy and Motivated

How to reduce turnover, and keep sales staff There are three key ways to reduce turnover and retain sales staff. Keep a team of motivated sales staff and you’ll have a team of happy sales staff.  Get Inbound Leads Get Qualified Leads Ensure your staff can close the Deal easily Get Inbound leads Motivated sales … Read more

Lumen Academy – Key Account Management & Zoho CRM

Why is key account management training important? It is common to find sales people who feel comfortable when they are face-to-face with prospects, but are unable to effectively manage multiple accounts. This problem can be even worse when staff try to develop new initiatives based on sales data. We find this phenomena leads to salespeople … Read more

Lumen Academy – Advanced Sales Training and Zoho CRM

Personal CRM Training

Why is Advanced Sales Training important? Great sales people are not born, they are trained. Most sales people operate with an unconscious competence. They have a familiarity with the product or service they sell, and with their standard customers, but many have never really developed the perspective to analyse their current methods and therefore to … Read more

How to use Zoho CRM for sales forecasting

Use Zoho CRM to jump at business opportunity One key challenge we see our Zoho CRM customers have is in using their sales forecasting module correctly. It is especially important in some industries as it can be a critical tool in managing accounts and sales. The sales forecasting module of Zoho CRM allows you to … Read more