Unlike what many people believe, listening is a skill, and like all skills it requires dedication and discipline to get good at it. However, because it’s not a tangible skill that can be objectively measured, mastery of it becomes much more challenging. Also, the difference between the skilled and unskilled is much wider because of … Read more
I mostly I write about the benefit of implementing Zoho CRM to business. In this article we will talk about the potential downsides from digitising your business. Everything comes with trade-off’s. When it comes to technologies like Zoho, CRM is no different. The invention of watches and clocks gave us the benefits of much better planning … Read more
One of the more interesting contributors to business failure is inability to intellectualise business reality and market conditions. Intellectualisation of business reality is one of the key factors of a successful CEO without which, change will not made based on facts and reality. And that is a sure way to make mistakes and miss revenue. And the … Read more
Blog This blog explores the vital link between business processes and culture, drawing on our extensive experience with numerous CRM implementations. We examine how management strategies and cultural values deeply influence every part of a business, from sales strategies to customer relationships. Join us as we reveal the intricate connection between structured operations and the … Read more
One of the key pillars in Zoho CRM is knowing when your customers visit your website Zoho CRM offers remarkable feedback for you, so you know when your customer is visiting your website. One of the great benefits of that is you can easily identify what products they are interested in and you can see … Read more
Lumen CRM Coaching Providing a guiding hand to your organisation with your CRM Lumen CRM coaching is very different from any other Zoho CRM training. It is 6 times more effective than standard training as it focuses on ensuring Return on Investment (“ROI “) from your CRM investment. The key to our success rate is that … Read more
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Build your business with ecommerce Zoho Commerce contains all the tools you need to build a website, accept orders, track inventory, process payments, manage shipping, market your brand, and analyze your data. Set up your own online store in just a few steps Lumen Business Solutions will help you enter the world of ecommerce in … Read more
Online scheduler for offering the best consultations Zoho Bookings syncs your calendars while letting customers self-schedule and pay for appointments. Our user interface auto-customizes for your industry, meaning you feel right at home. Say hello to smart scheduling! Appointment Scheduling Reduce email back-and-forth Customers can check your availability online and book with you. Eliminate no-shows … Read more
