Content Services Software – Tier 2

Lumen Business Solutions brings a wealth of experience and capability with APIs and business processing tools. Our bespoke software solutions deliver seamless integration to meet your needs. 

Automation Software (RPA)

Lumen is able to fulfil advanced workflow for users, carry out business process and case management across organizations, as well as with external stakeholders as required.
 
We are able to design and customise workflows according to whatever business process you require, as well as provide a business process library for the standard business processes across the NZ government.
 
Lumen is able to complete end to end process automation, allowing the robot to make basic decisions and perform simple tasks while learning and improving with each action. This allows your department to focus on fulfilling customer requirements rather than monotonous tasks.

Robotic Process Automation (RPA) is what allows Lumen to develop scripts that automate traditional business operations that would normally have to be manually done via data entry or data retrieval by hand, using the user interface of any application that you are using.

Read more about Lumen Business Solutions RPA capability here

Content Digitisation

Lumen Business Solutions partners with Zoho to provide easy to use document scanning capability, while integrating with our bespoke data extraction solutions to provide data capture and OCR functionality. 

This enables Government employees to convert information (text and pictures) into digital formats: including, but not limited to, physical document scanning and import, forms processing, data capture, optical character recognition / intelligent character recognition, and data extraction. 

Content services software

Lumen Business Solutions brings a wealth of experience and capability with APIs and business processing tools. Our bespoke software solutions deliver seemless integration to meet your needs.  

Our partnership with Zoho, provides an integrated platform which supplies content-focused services, repositories and APIs. Alongside this Lumen implements business processing tools to support digital Government processes and transformation.

The microservices we implement, combine to provide an integrated product suite which can exploit diverse content types to serve multiple use cases across NZ Government agencies.