Zoho's Trusted Enterprise and Premiere Partner in NZ
The only Zoho partner with a proven track record of delivering customized solutions to clients, from government and enterprise to SMEs. We’re the experts of Zoho CRM, all our staff are Kiwis – we do not outsource overseas.
The largest Zoho API integrator in ANZ, we give you the surety your project is safe been on time and on budget.
Lumen is the Only Zoho partner pass a risk assessment and in the process to get ISO27001, this mean your precious data is in safe hands.

Why businesses choose Zoho CRM
Ease of use
- Intuitive user interface that's quick to learn.
- Up and running in hours not days.
- Simple data migration from other systems.
Rich with features
- Powerful sales automation features.
- Built for meaningful customer interaction.
- Insightful analytics to inform decision making.
Fully customizable
- Code-free CRM customization.
- Dozens of third-party integrations.
- Easily adapts to any industry.
Get started with Zoho CRM with certified consultants
The best way to get started with Zoho CRM is to have a certified consultant help you with the process. We have helped over 770 businesses use this powerful app to empower their business. To find out more about how we can help you, click the link below now.


Multi-channel engagement
- Manage all your client communications in one place: telephone, email, live chat, and social media.
- Get immediate, real time notifications when customers get in touch or interact with your website.
- Measure the impact of your communications with analytics.
Automate routine tasks
- Automate your sales funnel processes by creating automated processes and tasks.
- Create automated processes for almost every aspect of your business to eliminate costly, repetitive tasks.
- Prioritize your work by setting up scoring rules that rank your tasks - helping you allocate your time wisely.


Customization your CRM
- Tailor your CRM dashboard and interface to meet the unique needs of your business.
- Modify your Zoho CRM with custom modules, controlls, and buttons.
- Measure the impact of your communications with analytics.
Analytics
- Meaningful, real-time analytics that help you make wiser business decisions.
- Manage your business's multi-region perfomance by salesperson.
- Keep an eye on your KPIs, trends, and future tacking.


Sales AI
- Boost your perfomance with Zia - Zoho's AI-powered sales asistant.
- Find any piece of information from your CRM with voice command or chat.
- Set up intelligent and responsive alerts, reminders, and suggestions for the best time to do tasks and follow up leads.
Zoho CRM integrates with your favorite products
If you need something more specific than Zoho One’s 45+ applications you are also able to create your own customized application. This can be done using a simple drag and drop interface; giving you the power to automate business processes in a super simple way.
